If you have a question or issue, please contact the management staff.


How do I request a Work Order?

To request maintenance please enter it into the communication portal’s Maintenance section.

Click on Resident Login and log in or register/create your account.

Once submitted, you can track the order all the way to completion, so you know exactly what its status is along the way. Not all requests can be handled by our team. If a contractor is needed we will do our best to schedule it for the following week and update the notes in the portal.

If you need assistance logging into the communication portal you can always send an email to Info@the-cpms.com to request assistance or call 303-841-8658 and we can help walk you through the process of registering.


Sprinkler Problems?

Are the sprinklers not shutting off?  Are they spurting water?  Are they running for longer than 30 minutes? We may have a problem. 

Please call Keesen Landscape Management on-call tech at (303)761-0444 for after-hours irrigation emergencies (zone has been running consistently for more than 30 minutes or is spraying directly on a residence). Simple popped heads or “geysers” should be reported on the portal due to the high cost of emergency response service.


Security Issues

 Any matter needing law enforcement should be reported directly to the police department.

  • Has someone damaged your personal or real property? Call the police.
  • Is someone violating a Mancaves policy? Contact the Management company at Info@the-cpms.com

If it is an emergency or an incident in progress call 911 or Aurora Police Department – 303-627-3100


My Sidewalk is Icy

 Depending on the severity of the buildup, it will either be chipped away, or Ice Melt will be applied to it.  In addition, a generous supply of Ice Melt will be left with you so that you can continue to apply it as needed to prevent the ice buildup from returning.  It is impossible to eliminate all the ice, so exercise CAUTION and stay off icy areas, if at all possible.  Be aware that conditions in Colorado may cause the melted ice to refreeze as soon after it has melted, especially if temperatures do not rise above freezing.

If you do have to get out in winter conditions, walk safely on snow or ice. Take short steps or shuffle for stability. Bend slightly forward and walk flat-footed with your center of gravity directly over your feet as much as possible. Keep your hands out of your pockets. Be prepared to fall.

Reapply ice melt the following day, as often as necessary, and call the office if you need more.

The CPMS management office – 303-841-8658